Motive for kidnap?

The director of CARE International in Iraq (a charity) has been kidnapped. A British-born woman, married to an Iraqi, and with dual nationality. Quelle surprise. It seems that even dramas and tragedies can become routine for everyone, except of course for those directly involved.

But what really bugs me is this:

"We're unaware of any motive for the abduction and as far as we know, Margaret is unharmed at this point," [Robert Glasser, chief executive of CARE Australia] said.

Does he mean 'unaware' in the official sense? He's received no demands? Or does he really claim he does not understand why people get kidnapped in Iraq? And most of the time subsequently get their heads sawed off?